1. Introduction
Ylexironzep is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Data Controller
The data controller responsible for your personal data is:
Ylexironzep
Auckland Council
135 Albert Street
Auckland Central, Auckland 1010
New Zealand
Email: askuse@ylexironzep.world
Phone: +64 9 301 0101
3. Information We Collect
3.1 Information You Provide
We collect information you voluntarily provide when you:
- Contact us through our contact form (name, email address, message content)
- Subscribe to our communications
- Request our consulting services
3.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Cookie data (with your consent)
4. Legal Basis for Processing
We process your personal data based on:
- Consent: When you provide explicit consent for specific processing activities
- Contractual necessity: To fulfill our consulting services agreements
- Legitimate interests: To improve our services and communicate relevant information
- Legal obligations: To comply with applicable laws and regulations
5. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services
- Communicate about our consulting services
- Improve our website functionality and user experience
- Analyze website usage and trends
- Comply with legal obligations
- Protect against fraud and security threats
6. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service providers who assist in website operations and business functions
- Legal authorities when required by law or to protect our rights
- Professional advisors (lawyers, accountants) under confidentiality obligations
7. International Data Transfers
Your data is primarily stored and processed in New Zealand. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR and New Zealand Privacy Act 2020.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Contact form submissions: 3 years from last contact
- Service agreements: 7 years after contract completion
- Website analytics: 26 months
- Marketing communications: Until you unsubscribe
9. Your Rights
Under GDPR and New Zealand Privacy Act 2020, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with supervisory authorities
To exercise these rights, contact us at askuse@ylexironzep.world.
10. Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- HTTPS encryption for all website communications
- Secure data storage with access controls
- Regular security assessments and updates
- Staff training on data protection
- Incident response procedures
11. Cookies and Tracking
We use cookies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
12. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
14. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Email: askuse@ylexironzep.world
Phone: +64 9 301 0101
Address: Auckland Council, 135 Albert Street, Auckland Central, Auckland 1010, New Zealand